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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Freeman

June 18, 2026

5  out of  5
rating by Joseph Freeman
"What a pleasant business. My wife and I had insurance with Ralph Stanhope state Farm at the same location. He retired and Andy Jones took the over. We have been with State Farm since 1998. Home owners, auto, renters. I couldn’t be happier"
We responded:
"Thanks so much for the amazing review, Joseph! We really appreciate your support here in Durham . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Mary Ann Oghayon

May 22, 2026

5  out of  5
rating by Mary Ann Oghayon
"Thank you Christine P. I've been with this insurance for almost 2years now and got my renewal yesterday for my third year! They reply to my request promptly and never had any issues with renewing everytime! Highly recommended!"
We responded:
"Thanks so much for the amazing review, Mary! We really appreciate your support here in Durham . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Danielle Marie White

April 15, 2026

5  out of  5
rating by Danielle Marie White
"Mike Jones is a very pleasant kind professional. He went out of his way to make sure I understood everything and he got me considerably greater savings on my home and auto!!! Thank you, Mike for being so wonderful!!!!"
We responded:
"Thank you for taking the time to leave such a great review, Danielle. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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MsLady 003

March 25, 2026

5  out of  5
rating by MsLady 003
"Awesome experience!! Very helpful. All representation very polite and knowledgeable. I recommend. Ask for Christine"
We responded:
"MsLady, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Andy Jones’s Team!"
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Dhecylen Ferrer

March 12, 2026

5  out of  5
rating by Dhecylen Ferrer
"Easy to setup insurance. Recommend 10/10"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Andy Jones’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Benelyn Marie Basilio

January 13, 2026

5  out of  5
rating by Benelyn Marie Basilio
"Thank you Christine Perolini for the kind assistance. The experience I had transacting with you had been smooth and swift. Again, thanks. 😊"
We responded:
"We are grateful for your 5-star review, Benelyn! Thanks for taking a moment to share your positive rating of State Farm Agent Andy Jones’s Team here in Durham . "
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Kinte Smitty

January 10, 2026

5  out of  5
rating by Kinte Smitty
"Mr. Jones helped me through a difficult situation with my homeowners insurance. He treated me like a human & not a number. I would suggest him to any one needing Home or Auto."
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P Aguilar

January 9, 2026

5  out of  5
rating by P Aguilar
"Excellent customer service!"
We responded:
"Thank you for your review and your business!"
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Patricia C

January 2, 2026

5  out of  5
rating by Patricia C
"Love, love the assistance received from Andy Jones SF office in Durham, NC!! I've often spoke to Christine, OM for the office and she has been the most knowledgeable person ever! Always great to know that SF has my best interests at heart!!"
We responded:
"Thank you for your review and your business!"
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Stephen Twisdale

December 5, 2025

5  out of  5
rating by Stephen Twisdale
"I have been doing business with State Farm for over 13 years, not once in my time there have I ever been treated with anything other than respect. Andy and the staff are always willing to do there best to help me with my needs. I am proud to be a State Farm customer. When you visit please say hi to Christine and tell here Stephen sent you. Best rates in Durham."
We responded:
"Thank you for trusting us with your business! Andy and team!"
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amy

December 2, 2025

5  out of  5
rating by amy
"This is the best group to work with it. Christine & Michael are a big access to this group."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Agnes Gutierrez

November 26, 2025

5  out of  5
rating by Agnes Gutierrez
"I would like to commend Christine.
She replied very fast and very professional."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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hairhopper hugogirl

October 31, 2025

5  out of  5
rating by hairhopper hugogirl
"I’ve been an Andy Jones client for many years because of the excellent service provided. They (Christine and Mike in particular) have walked me through all questions and concerns. I highly recommend Andy Jones State Farm!"
We responded:
"Thank you for doing business with us!"
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Amber Hammonds

October 28, 2025

5  out of  5
rating by Amber Hammonds
"Anytime I have ever needed anything, the staff at State Farm have been extremely helpful. Joel is one of the agents I have worked with most at this office and his professionalism and service has been nothing but exceptional. Thank you all for the work you do!"
We responded:
"Thank you for the review and doing business with us. We appreciate you!"
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julie w

October 24, 2025

5  out of  5
rating by julie w
"Christine is super kind and helpful!"
We responded:
"Thank you for doing business with us!"
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Sonia Blalock

October 21, 2025

5  out of  5
rating by Sonia Blalock
"My experiences with State Farm and with Christine have always been great! I contact Christine and I always know things will be handled and I never worry. If you're shopping for new insurance, give Andy Jones-State Farm a try."
We responded:
"Thank you Sonia and thank you for your loyalty!"
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Kenneth Williamson

October 14, 2025

5  out of  5
rating by Kenneth Williamson
"Christine will give you the best service you ever had"
We responded:
"Thank you for doing business with us!"
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Fred Snider

September 26, 2025

5  out of  5
rating by Fred Snider
"Great as usual never disappointment"
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Alex Park

June 25, 2025

5  out of  5
rating by Alex Park
"The service was on point and nothing but professional thanks to Agent Mike Jones.
Had my renter's insurance taken care of for the first time and I'm glad I chose this one without a doubt."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Heather Glenn

June 12, 2025

5  out of  5
rating by Heather Glenn
"⭐️⭐️⭐️⭐️⭐️
Outstanding Service and Support!

I cannot say enough great things about Andy Jones State Farm! From the moment I reached out, I was met with professionalism, kindness, and a true sense of care. What really stood out to me, though, was Christine’s exceptional customer service.

Christine went above and beyond to make sure I understood every detail of my policy, answered all my questions with patience and clarity, and made the entire process feel easy and stress-free. Her friendly demeanor and genuine desire to help made me feel like more than just a customer—she treated me like family.

It’s rare to find someone so knowledgeable, compassionate, and attentive in the insurance world, but Christine is all that and more. If you’re looking for an agency that truly puts its clients first, look no further than Andy Jones State Farm. Christine is a true gem, and the whole team is great!"
We responded:
"Heather thank you for your 5-star review! "
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Juanita Lipscomb

June 11, 2025

5  out of  5
rating by Juanita Lipscomb
"Christine is awesome! She gives exceptional customer service. She's friendly, professional, and knows insurance. Thank you Christine!"
We responded:
"Juanita, thank you for the 5-star review!"
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kim miller

April 22, 2025

5  out of  5
rating by kim miller
"I just wanted to give big THANKS to Christine Perolini, Office manager in Durham, Roxboro Rd office. I've had State Farm insurance forever & they have ALWAYS been good to me. Anytime I have questions/concerns, I call Christine & she is always responsive & helpful. Recently had a wreck & my car Totalled!! State Farm was on top of it & helped me resolve in a quick timeline. Christine has been so kind & helpful thru this traumatic time & I'm most grateful!!! She's awesome!!!!"
We responded:
"Kim, thank you for the 5-star review!"
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Renee Hart

March 27, 2025

5  out of  5
rating by Renee Hart
"This team has been amazing for the past 5 years of working with them. Christine has been super helpful with answering my questions about my policy and making each year easier for me to navigate. I look forward to many more years of working with them!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kathy Jackson

March 25, 2025

5  out of  5
rating by Kathy Jackson
"Mike at State Farm was most easy and helpful with my insurance for my new business. Most appreciative."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sonia Pineda

March 13, 2025

5  out of  5
rating by Sonia Pineda
"Customer service at State Farm, with Andy Jones’s team is top-notch! They take the time to explain policy details, answer all the questions, and ensure the client has the right coverage. It’s refreshing to deal with a company that truly values its customers."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"