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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marlene Allen

Marlene Allen

March 3, 2025

5  out of  5
rating by Marlene Allen
"State Farm is great! Christine is so reassuring and explains everything you have questions about without making you feel naive for not knowing or understanding. Also, they have had their office on Roxboro Rd for as long as I can remember, and it is very convenient to northern Durham. You won’t regret getting your insurance with Andy Jones and State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Greta Boers

February 25, 2025

5  out of  5
rating by Greta Boers
"Christine Perolini is the best office manager ever! She is efficient, prompt, gracious and extremely patient with all my insurance questions. Her answers are clear, and always helpful. She's the reason I've stayed with State Farm since 2002!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Vivian Whitman

February 19, 2025

5  out of  5
rating by Vivian Whitman
"I would like to give a huge SHOUT OUT to Christine Perolini, Office Manager. She has been an incredible help to me over the last couple of weeks in coordinating a cancellation of one of our policies. We are long-term customers of Andy Jones and I truly appreciate everything Christine did to assist me. Her customer service is above and beyond 👍 Vivian Whitman"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sanjose Estancia Grande

February 17, 2025

5  out of  5
rating by Sanjose Estancia Grande
"I'm very happy with the services, high recommended, professional and kindness. Christine peroline the best 👌."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joel Moscoso Guerra

December 3, 2024

5  out of  5
rating by Joel Moscoso Guerra
"Everyone is always kind and quick to help, the office has its own personality with their many decorations for the seasons, and you can count on them to pick up the phone or return your call."
We responded:
"Thank you for your review! Andy"
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Natalie Park

August 13, 2024

5  out of  5
rating by Natalie Park
"I’ve had a wonderful experience working with Michael and Andy at SF. They were able to set our family up with insurance after moving back to NC and was able to walk us through a pretty scary lighting strike scenario with one of our vehicles. Always clear on our options and quick communication with documents."
We responded:
"Thank you Natalie for your review! Welcome back to NC!"
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floral dimensions

July 16, 2024

5  out of  5
rating by floral dimensions
"They have been so helpful to my business. They gave us the best quotes for our company trucks insurance , workers' comp insurance and business insurance. As a new owner and not knowing all the insurance ins and outs, Christine walked me through all the process. if you are looking for insurance for your business this is the agent I recommend to you."
We responded:
"Floral thank you for your review. Glad we were able to help!"
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jose garcia

July 16, 2024

5  out of  5
rating by jose garcia
"Andy, Christine and Team have been providing a great service to me and my family. They answered every question promptly. They helped my cousin with his first car and gave him a good quote as a new driver. I recommend Andy Jones and their team if you are looking for a new insurance agent."
We responded:
"Jose thank you for your kind words. My team is experienced in helping new and seasoned drivers. "
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felecia covington

May 13, 2024

5  out of  5
rating by felecia covington
"Great Staff!!!!"
We responded:
"Thank you Felecia. My office is here to help with your insurance needs."
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Sandy Smith-Nonini

April 5, 2024

5  out of  5
rating by Sandy Smith-Nonini
"Christine was super helpful! Thanks."
We responded:
"Thank you! Our goal is the help where we can."
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Sonia Blalock

March 11, 2024

5  out of  5
rating by Sonia Blalock
"I've been a client of Andy Jones-State Farm Insurance for a very long time. I've always had excellent service and cannot say enough great things about Christine Perolini! I highly recommend this company!"
We responded:
"Thank you Sonia and thank you for your loyalty!"
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marsha clarke

February 19, 2024

5  out of  5
rating by marsha clarke
"Lucky to have the most consistently professional and knowledgeable team working on my behalf.Christine is top notch!! I can always count on her prompt responses!"
We responded:
"Thank you Marsha!"
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Miguel “El Guerrero” Flores

October 27, 2023

3  out of  5
rating by Miguel “El Guerrero” Flores
"Excelente"
We responded:
"Thanks for joining our State Farm Family!"
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Pamela Sarris

September 12, 2023

5  out of  5
rating by Pamela Sarris
"The best staff ever! They are always very courteous and quick to help. I wouldn't dare to go with another agency or company."
We responded:
"Thanks Pamela we have a great team, and we are always here to help! "
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Betty Barnes

January 13, 2023

5  out of  5
rating by Betty Barnes
"Solved my issue immediately"
We responded:
"Glad we were able to help. Andy "
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Anne Robinson

June 18, 2022

5  out of  5
rating by Anne Robinson
"Very friendly"
We responded:
"Thank you for your kind words. Andy"
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Jerome Gaughan (Jerry)

April 22, 2022

5  out of  5
rating by Jerome Gaughan (Jerry)
"Always helpful."
We responded:
"Thank you! Andy"
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chris

March 24, 2022

5  out of  5
rating by chris
"Andy and his team went above and beyond for me (especially Christine). They are an outstanding agency that treat their clients like family. Highly recommend for anyone in the area looking for insurance!"
We responded:
"Thank you! Andy"
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Beth Nottingham

March 12, 2022

5  out of  5
rating by Beth Nottingham
"Very responsive and always helpful."
We responded:
"Thank you! Andy"
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Glenn b

September 1, 2021

5  out of  5
rating by Glenn b
"These are the best people to work with. all you have to do is let them know what you need and it gets done. I purchased a vehicle and emailed them the information and the next morning everything was complete. Why go any where else."
We responded:
"Thank you! Andy"
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Alichia Jones

March 29, 2021

5  out of  5
rating by Alichia Jones
"Call Jennie she was awesome, friendly and happy to help get the kid’s and I insured. The process was easy and fast.😁 virtual hugs to a new friend of the family"
We responded:
"Thank you Alichia for your review! Jennie is awesome. We are very happy you are now apart of the family! Andy"
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Chuck Peterson

February 24, 2021

5  out of  5
rating by Chuck Peterson
"Andy Jones and team will happily take care of you. They are good people. I have used them for years to cover all of my insurance needs. Now, my daughter is old enough to have her own insurance and who do you think she chose? Andy Jones of course."
We responded:
"Thanks Chuck. Happy to help! Andy"
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Stephen Twisdale

February 23, 2021

5  out of  5
rating by Stephen Twisdale
"I have been doing business with State Farm for over 7 years, not once in my time there have I ever been treated with anything other than respect. Andy and the staff are always willing to do there best to help me with my needs. I am proud to be a State Farm customer. When you visit please say hi to Christine and tell here Stephen sent you. Best rates in Durham."
We responded:
"Thank you for trusting us with your business! Andy and team!"
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William Smith

December 9, 2020

5  out of  5
rating by William Smith
"Fast and good sevice. Fun times when ur there. It's a very comfortable atmosphere"
We responded:
"Thanks Andy"
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Rachel Willis

November 5, 2020

5  out of  5
rating by Rachel Willis
"State Farm has been our insurance company for many years, and they’ve always taken good care of us. I love the convenience of having Andy Jones’ office close by. Jenny and Christine are friendly, compassionate, and quickly find answers and solutions to any questions or problems I might encounter."
We responded:
"Thank you for your 5 star review! Andy and team"